KP
Kefilwe P

1 reviews | Active since Apr 2023

27 Jun 2023, 10:25

Bad customer service

A very bad after sales service, my consultant does not return my calls or emails. what they promised is not the same. I constantly request for assistance no one will call you or help you. Just regret why I signed with them. they told me I will not be debited from the creditors however creditors did debit and them also debited my account. Just so frustrated.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply27 Jun 2023, 10:55
Official
Dear Kefilwe P,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters