NT
Nthambeleni T
1 reviews | Active since Mar 2018
26 Feb 2023, 08:37
Bad customer service
I sent an email to cancel my review account, I have not received any response from them yet. I even sent a follow up email still waiting for response. On the email I even explained that I have made an arrangement with the creditors to pay directly to them.
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Replies (1)
DebtBusters SA's replyOfficial
26 Feb 2023, 10:06 Dear Nthambeleni T,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
DebtBusters SA's reply26 Feb 2023, 10:06
Official
Dear Nthambeleni T,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.