TD
Thabelo D

1 reviews | Active since Sept 2022

27 Oct 2025, 16:18

Bad costumes service and rude stuff member!

Worse experience. A consultant who help which quotation . End up in putting my name of debt review.. when I call him and ask him why so who was rude towards me . That time I send him even email to tell me to stop with the application but he went further and list me a flag on credit barow.. now I have to call everyday to remove my name .. and is still on Assessment stage under credit report .. but Am being told lot of stories.. your clientele service is wrong and you make me regret before I can even ven started

0
Replies (3)
TD
Thabelo D's update27 Oct 2025, 16:21
Reviewer Update
Please stop with the process and and withdraw with the application that u are busy with ..
DebtBusters SA
DebtBusters SA's reply27 Oct 2025, 16:22
Official
Dear Thabelo,

We are truly sorry to hear about your experience and the frustration this situation has caused. This is not the level of service we strive to provide.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
TD
Thabelo D's update27 Oct 2025, 16:52
Reviewer Update
I will wait for call from you .. *** .. I will come back and give feedback here