LL
Lucille L
1 reviews | Active since Dec 2025
15 Mar 2026, 13:08
Bad communication skills
Ive been writing emails to ge answers.. But no one has even gotta back to me my process has not even started yet and this is what am getting.. Since you all got all the information from my credits I want to know about my term because all the accounts I have it sort term loans so there is no way I can be more than 6 month or a year under this process..
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Replies (3)
DebtBusters SA's replyOfficial
16 Mar 2026, 08:10Dear Lucille,
Thank you for taking the time to share your feedback with us. We genuinely apologise for the frustration you have experienced regarding the lack of communication and the status of your process.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
DebtBusters SA's reply16 Mar 2026, 08:10
Official
Dear Lucille,
Thank you for taking the time to share your feedback with us. We genuinely apologise for the frustration you have experienced regarding the lack of communication and the status of your process.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
LL
Lucille L's updateReviewer Update
17 Mar 2026, 19:32This is very unacceptable for no one getting back to me no phone call no nothing I went through this hole thing and something does not seems right with me it's shows my Finace 27 I will only be done with it in 2029 which is impossible because it's a short term loan my nimble with the one I'll be done in 2027 and the other one in 2028 and the last one in 2029 which is impossible.. Than I can settle all my accounts In two months and get myself removed from this debt review.. Like I told the consultant I spoke to I also work for a debt review company and I know exactly how the process works and she **** to me and said it will be less than a year that I will map off my credit because my hole outstanding amount is less than 3k how can I pay 3 years and 6 months on 1 month loans and don't tell me about inteste rates because that's wht I sell to my clients also you just pay less on a longer time this is not on am neva in my life going to pay 3 years and 6 months on 4 accounts that's short term. Loans no way
LL
Lucille L's update17 Mar 2026, 19:32
Reviewer Update
This is very unacceptable for no one getting back to me no phone call no nothing I went through this hole thing and something does not seems right with me it's shows my Finace 27 I will only be done with it in 2029 which is impossible because it's a short term loan my nimble with the one I'll be done in 2027 and the other one in 2028 and the last one in 2029 which is impossible.. Than I can settle all my accounts In two months and get myself removed from this debt review.. Like I told the consultant I spoke to I also work for a debt review company and I know exactly how the process works and she **** to me and said it will be less than a year that I will map off my credit because my hole outstanding amount is less than 3k how can I pay 3 years and 6 months on 1 month loans and don't tell me about inteste rates because that's wht I sell to my clients also you just pay less on a longer time this is not on am neva in my life going to pay 3 years and 6 months on 4 accounts that's short term. Loans no way
LL
Lucille L's updateReviewer Update
17 Mar 2026, 19:53I'll post every day if I must until I get answers until someone reply to me because I want to know how I hell can I pay more than 2 years on my 4 accounts that's not even 30k and than people still lie and say it's less than a year.. You got the COB from the credits so u know exactly my outstanding amounts and what my terms will be.. So I want a call by end of business day tomorrow or a reply on my messages and emails because not even the WhatsApp number works..
LL
Lucille L's update17 Mar 2026, 19:53
Reviewer Update
I'll post every day if I must until I get answers until someone reply to me because I want to know how I hell can I pay more than 2 years on my 4 accounts that's not even 30k and than people still lie and say it's less than a year.. You got the COB from the credits so u know exactly my outstanding amounts and what my terms will be.. So I want a call by end of business day tomorrow or a reply on my messages and emails because not even the WhatsApp number works..