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Emmarenthia

1 reviews | Active since Sept 2023

05 Sept 2023, 19:46

Bad communication

They messed up my first debit date and now I am being told I am 1 month in arrears. Getting hold of the people that are suppose to help you is impossible

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply06 Sept 2023, 08:34
Official
Dear Emmarenthia,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters. co .za
 
Best regards,
DebtBusters