Bad Bad Experience

DebtBuster claim to be in the top10 in their field, 6 years running????? On their website it says that DebtBusters is passionate about delivering exception service????? It has been a horrifying experience to say in in the least. If you don't follow up you don't get a response, if you do it is not clear or it is a computer-generated message. The agreement that was signed by the debtor does not indicate the period of the debt counselling nor the creditors balances at the time of the requesting help. When asked to get a copy of the phone calls that was made, it is denied as it is for security and training purposes and is not available to the debtor??????? There are thousands of rands of admin fees, and I am using this term loosely, that has been allocated except to the debt commitment. I can also confirm that it is not the first person that I have heard of other debtors that is unhappy with their service and administration. Will not recommend them to anybody.