1 reviews | Active since Aug 2011
BAD AFTERCARE
<p>I picked up an irregular balance on an account which balances differed; and now they struggle to get the correct outstanding balance on another credit provider. I start wondering if I do owe that credit provider any money; as the amount is even higher than what I've borrowed from them initially; and that overnight</p>
Dear silly Milly,
Thank you for letting us know about your recent experience with Debtbusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards|Debtbusters
Dear silly Milly,
Thank you for letting us know about your recent experience with Debtbusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards|Debtbusters
This is oh so such a general automated response since last year; even on fb...
This is oh so such a general automated response since last year; even on fb...
Dear Silly Milly ,
We confirm a private message was also sent to you in response to your reports minutes after it was logged.Our goal is to provide consistent reliable and an exemplary level of customer service hence the prompt response and acknowledgment.
Or response may seem automated however as evidenced in the updates provided on all our reports the concerns raised are investigated and addressed as promised
We refer back to the private message sent - Please provide us with your details
Kind Regards|Debtbusters
Dear Silly Milly ,
We confirm a private message was also sent to you in response to your reports minutes after it was logged.Our goal is to provide consistent reliable and an exemplary level of customer service hence the prompt response and acknowledgment.
Or response may seem automated however as evidenced in the updates provided on all our reports the concerns raised are investigated and addressed as promised
We refer back to the private message sent - Please provide us with your details
Kind Regards|Debtbusters
Louise Mollentze
ID 780 ********** 089
Contact: ********** - not available btwn 12:00 and 13:15
Louise Mollentze
ID 780 ********** 089
Contact: ********** - not available btwn 12:00 and 13:15