Attitude change due to lack of information provided

I recently signed up with them to assist with my debt and to free up some money. They omitted to inform me that ALL of my cards would be cancelled with each and every company, including my Credit Cards. I was told my debit orders would be taken care of, and since I don't pay my Credit Cards via Debit order, this did not enter into the equation. Im really disappointed with them, as my Garage Card has been canceled, and I require this in order to purchase petrol. Also when I question this and say, please reverse it, their attitude has changed towards me - very terse, bordering on rude.