At my wits end!

<p>I am mentally drained and emotionally stressed at whats been happening. Long story short Debtbusters has been paying our wesbank account according to the incorrect proposal since 2014 which has now resulted in us being in arrears. Debtbusters has paid the arrears amount HOWEVER wesbank has now pushed up the installment from R900 to R2700 which I cannot afford and all due to the error on Debtbusters side which they do not want to take responibiliy for. In the beginning, upon signing up everything went smoothly and now its a complete nightmare! I don't know what to do anymore... You call and no one calls you back, send emails and no one responds! To top it off I requested a copy of the court order and to my surprise a court order was never granted because of documents that were outstanding on our side? No one has ever informed of this. Is it not Debtbusters duty to make sure all is in order? We as your clients don't know what the prodeures are, you are supposed to guide us! But all we get told is ", a court order has not been granted due to outstanding legal documents from yourself." thats not fair.... Can someone please assist me?!</p>