Assistance on arears payments to Capitec

I have been going back and forth with Debtbusters and Capitec to sort out arears amount of my credit card. Debtbusters advised according to their records, the account is paid up. Capitec said it is not. Now my credit card payments are in arears. The one is just shuffing the other one against the wall and now nobody takes responsibility for the arears amount. Until today, it is still not sorted out. There is a reason why I am in debt review. Now my credit card account is in arears. I will not take responsibility for the arears amount. After numerous complaints to both parties, the issue has still not been resolved. Capitec and Debtbusters needs to sort this out please. I am a loyal payer to Debtbusters and have NEVER EVER missed a payment. I require this to get resolved asap, please.