1 reviews | Active since May 2016

23 Dec 2020, 12:07

Appalling Service.

I cannot believe the shocking service received! Affidavit documents have been sent 3 times with incorrect information. I have been trying to resolve this for months, while my account has been debited for the full amount and yet my creditors have not been paid and have handed me over. I actual wish to cancel my contract with them

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Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Dec 2020, 12:14
Official
Dear Samantha V

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters