1 reviews | Active since Sept 2016
annual review unable to reach the accounts department
<p>My profile has not yet been reviewed this year, some of my accounts are in credit and the same amounts are being taken from my account. I am unable to reach you and no one responds to my emails or call back requests. I am not happy with the services received. The accounts in credit should be moved to other accounts dont know why you are still paying creditors of they are paid up.. please review my account and contact me back.................</p>
Dear LeeAnne,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Our External Relations Manager will be in contact with you soon.
Thank you,
DebtBusters
Dear LeeAnne,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Our External Relations Manager will be in contact with you soon.
Thank you,
DebtBusters
Hi Lee-Anne
I am the customer satisfaction manager and do note your comment above , kindly provide me with your ID number I will have a look into your enquiry urgently.
Regards| Debtbusters
Hi Lee-Anne
I am the customer satisfaction manager and do note your comment above , kindly provide me with your ID number I will have a look into your enquiry urgently.
Regards| Debtbusters