OS
Ophelia S
1 reviews | Active since Mar 2022
22 Nov 2023, 17:34
Always something new
So a couple of months ago when Amien and Asanda couldnt get hold of wonga to send them a proposal I had to send form 17.1 and 17.2 to wonga as proof of my debt review process. Fine sent them them the documents. Asanda had said that she cannot get through to wonga as they are now under a different company. I have now been called by normbessit cause now tha account is due and no payments have been made to that account. If I could end documents as proof of my debt review and get hold of the company that they are under now was it not your job as the company to keep finding the new company that they are under and sort it out for me?????? There's just one thing after another with you guys now they will be debeting R180.00 from my account starting at the end of this month !! No one from debt busters has ever called me to ask about wonga since this whole process!!
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Replies (2)
DebtBusters SA's replyOfficial
23 Nov 2023, 08:00Dear Ophelia S,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
DebtBusters SA's reply23 Nov 2023, 08:00
Official
Dear Ophelia S,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
OS
Ophelia S's updateReviewer Update
07 Dec 2023, 10:32I have still not had a call from anyone from you guys I have also complained on Facebook as well no has called me and now Capitec has cancelled my debt review process because you are not paying them the settlement amount that you agreed on with them again it one thing after another. *** is my contact number
OS
Ophelia S's update07 Dec 2023, 10:32
Reviewer Update
I have still not had a call from anyone from you guys I have also complained on Facebook as well no has called me and now Capitec has cancelled my debt review process because you are not paying them the settlement amount that you agreed on with them again it one thing after another. *** is my contact number