CW
Charmaine W

1 reviews | Active since Feb 2013

28 Nov 2020, 15:20

Account in arrears which is not

I have asked these people in october to change my banking details. At the end of October they haven't debited my account because they haven't changed it on there system so I have made an EFT payment so it comes to end of November these assholes send me SMS to say I'm in arrears so I phoned them and did another EFT payment end of November. I have also sent them emails with both proop of payment no reply this is one useless company that i have ever dealt with and i will definitely not recommend any other persons to them....

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Nov 2020, 18:27
Official
Dear Charmaine

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters