GP
Graham P
1 reviews | Active since Nov 2016
23 May 2023, 14:47
Absolutely clueless and *********** - they will sink you before they help you
I went under debt review in February this year with Debt Busters and had the unfortunate experience of dealing with Khozane who completely messed up the debt take on process - she added accounts I did not have, and could not seem to add accounts that were missing. Then I got passed along to Onke - same thing there are 5 accounts that still have not been added and I get no feedback. I am 3 distribution payments of R10800 pm in and the creditors are now insisting i make arrangements? I am honestly worse off financially now than when I joined Debt busters
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Replies (2)
DebtBusters SA's replyOfficial
23 May 2023, 14:48Dear Graham P,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply23 May 2023, 14:48
Official
Dear Graham P,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
GP
Graham P's updateReviewer Update
25 May 2023, 09:52Khozani has resent the 17.1 - nothing has been changed - she simply sent out the original incorrect form to the creditors. Eithera senior manager phones me NOW or I go to LegalWize and lodge legal action against debt busters
GP
Graham P's update25 May 2023, 09:52
Reviewer Update
Khozani has resent the 17.1 - nothing has been changed - she simply sent out the original incorrect form to the creditors. Eithera senior manager phones me NOW or I go to LegalWize and lodge legal action against debt busters