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Dene O

1 reviews | Active since Dec 2019

07 Sept 2023, 18:48

****?

Debt busters religiously calls when trying to onboard you as a debt review client.Once all paperwork has been submitted you do not hear from them and debtors still calls you,threatens you. I am still getting SMS'ses where my debtors advise that they have not received payments and that they are canceling the agreement.Meanwhile,I am debitted every month by debt busters but they not communicating or paying all debtors

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Sept 2023, 07:56
Official
Dear Dene O,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.