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Fay B

1 reviews | Active since Jul 2016

21 Jul 2016, 07:56

3 Weeks to helkp with Settlememt

<p>I am on debt review with debt busters, when I spoke to them in the beginning they said they would assist me with paying my monthly debt and in the instance where I hasd enough cash to settle my accounts they would also assist me in doing this. I recently managed to source the funds and pay all my accounts in a lump sum. I asked for their help and assistance in the beginning of June, I asked if they coudl arrange for me to settle all my debt at once and how much this will cost me. I finally received a call back yesterday, 3 weeks later, and was told this will take about anpther 2 weeks. I cannot believe that this is the service I have received. I was sceptical to join in the beginning but they promised that I was in good hands, Only good enough to take my cash but not to assist.</p> <p> </p> <p> </p>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Jul 2016, 14:10
Official

Hello Faybulbulia,

We are sorry to learn of your disappointment.


We can confirm you have since been contacted by our Quality Manager to alleviate your concern who has be investigated and resolved your query.

Thank you for sharing your feedback which we deeply appreciate. We value you opinion and see it as an opportunity to learn and improve.


Regards
DebtBusters