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Caeleane C

1 reviews | Active since Nov 2010

06 Nov 2023, 21:33

Worst debt repair company ever

Awful awful awful. Full of promises and they don't deliver. Emails aren't answered. I was expected to make contact with ne creditors and obtain a balance and send it to DRS! Nor sure what I'm paying them for if I have to do the work. The case manager who's supposed to keep in contact with me (Zanele Ngobese) often tells me she doesn't know when I ask questions. Cheryl, a bit more senior asks me to phone my creditors and give her settlements and the cancellations lady Jeanine never responds to emails - not even after 4.

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Replies (1)
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Caeleane C's update09 Nov 2023, 13:43
Reviewer Update
I just wish to thank DRS for how they have responded to me and we have resolved our perceptions and managed to find a common ground. I will be happy to continue working with their team towards a beneficial outcome. Thank you team.