L
Lethukuthula
1 reviews | Active since Oct 2025
06 Nov 2025, 09:04
They are very very very bad
They are very very very bad . They are just after the money . They don't full fill their promise. They said they will take the money after job being done but they was no such I'm very angry and disappointed. They are after the money . To point I don't even own how do I own to the company that blacklist me I don't even know how I'm going to pay them.. I'm so disappointed to what I was told and to what happened.. I want my money back
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Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's replyOfficial
06 Nov 2025, 17:44Dear Lethukuthula
We note your review and advise that we always strive to ensure that every client fully understands our terms and conditions before proceeding with any service. We have investigated your concerns and can categorically and confidently state that our fees, payment structure, and terms were explained to you in detail and agreed to by you upon you by appending your signature to the Agreement between ourselves, prior to the commencement of any work.
At no stage was it stated that payment would only be due after the work was completed. We take such concerns seriously and advise that we will contact you to discuss our findings in more detail so that we can resolve this matter as quickly as possible.
Kind regards
VUKA CreditFix Team
We note your review and advise that we always strive to ensure that every client fully understands our terms and conditions before proceeding with any service. We have investigated your concerns and can categorically and confidently state that our fees, payment structure, and terms were explained to you in detail and agreed to by you upon you by appending your signature to the Agreement between ourselves, prior to the commencement of any work.
At no stage was it stated that payment would only be due after the work was completed. We take such concerns seriously and advise that we will contact you to discuss our findings in more detail so that we can resolve this matter as quickly as possible.
Kind regards
VUKA CreditFix Team
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply06 Nov 2025, 17:44
Official
Dear Lethukuthula
We note your review and advise that we always strive to ensure that every client fully understands our terms and conditions before proceeding with any service. We have investigated your concerns and can categorically and confidently state that our fees, payment structure, and terms were explained to you in detail and agreed to by you upon you by appending your signature to the Agreement between ourselves, prior to the commencement of any work.
At no stage was it stated that payment would only be due after the work was completed. We take such concerns seriously and advise that we will contact you to discuss our findings in more detail so that we can resolve this matter as quickly as possible.
Kind regards
VUKA CreditFix Team
We note your review and advise that we always strive to ensure that every client fully understands our terms and conditions before proceeding with any service. We have investigated your concerns and can categorically and confidently state that our fees, payment structure, and terms were explained to you in detail and agreed to by you upon you by appending your signature to the Agreement between ourselves, prior to the commencement of any work.
At no stage was it stated that payment would only be due after the work was completed. We take such concerns seriously and advise that we will contact you to discuss our findings in more detail so that we can resolve this matter as quickly as possible.
Kind regards
VUKA CreditFix Team