GM
Grace M
1 reviews | Active since Feb 2026
25 Feb 2026, 05:17
Professional *****sters
I got the service of these people and also decided to cancel emediatly since their calls are recorded they should have access to that as they said they have canceled but I woke up to a debicheck debit order this morning. And they even put restrictions on their debit order as if you owe them I owe them nothing as if not taken up debt with them this company breaches all ethics and I want my money back. I canceled on the same day I took this service but yet you debited me a recorded telephonic conversation is as good as a written document so I want my money back.
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Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's replyOfficial
25 Feb 2026, 10:06Good morning Ms Msimango
Thank you for bringing your concerns to our attention.
In this regard, however, you are referred to paragraph 11 of the Contract signed by you which specifically states:-
1. In accordance with Section 14 of the Consumer Protection Act (CPA), notice of cancellation must be in writing.
2. Should you elect to cancel, you are liable to pay an administrative fee to cover costs incurred in initiating the services,.
As such, the debicheck, as authorised and agreed to by you, is legally due to VUKA CreditFix. We confirm that all future payments have been cancelled as the administration fee has now been paid.
We confirm that the matter is now finalised and we have closed our file of papers.
Kind regards
VUKA CreditFix Management
Thank you for bringing your concerns to our attention.
In this regard, however, you are referred to paragraph 11 of the Contract signed by you which specifically states:-
1. In accordance with Section 14 of the Consumer Protection Act (CPA), notice of cancellation must be in writing.
2. Should you elect to cancel, you are liable to pay an administrative fee to cover costs incurred in initiating the services,.
As such, the debicheck, as authorised and agreed to by you, is legally due to VUKA CreditFix. We confirm that all future payments have been cancelled as the administration fee has now been paid.
We confirm that the matter is now finalised and we have closed our file of papers.
Kind regards
VUKA CreditFix Management
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply25 Feb 2026, 10:06
Official
Good morning Ms Msimango
Thank you for bringing your concerns to our attention.
In this regard, however, you are referred to paragraph 11 of the Contract signed by you which specifically states:-
1. In accordance with Section 14 of the Consumer Protection Act (CPA), notice of cancellation must be in writing.
2. Should you elect to cancel, you are liable to pay an administrative fee to cover costs incurred in initiating the services,.
As such, the debicheck, as authorised and agreed to by you, is legally due to VUKA CreditFix. We confirm that all future payments have been cancelled as the administration fee has now been paid.
We confirm that the matter is now finalised and we have closed our file of papers.
Kind regards
VUKA CreditFix Management
Thank you for bringing your concerns to our attention.
In this regard, however, you are referred to paragraph 11 of the Contract signed by you which specifically states:-
1. In accordance with Section 14 of the Consumer Protection Act (CPA), notice of cancellation must be in writing.
2. Should you elect to cancel, you are liable to pay an administrative fee to cover costs incurred in initiating the services,.
As such, the debicheck, as authorised and agreed to by you, is legally due to VUKA CreditFix. We confirm that all future payments have been cancelled as the administration fee has now been paid.
We confirm that the matter is now finalised and we have closed our file of papers.
Kind regards
VUKA CreditFix Management