PP
Patrick P
1 reviews | Active since Jul 2025
10 Jul 2025, 15:55
Poor service
They were so good in 2015 as they did help me successfully. 2023 February I went back them paid infull their fees. This time they are not taking clients serious as they take long to finalise our matters and their feedback method is not good at all. They promised to send records for updating my profile at credit bereaus till today .they change one consultant after the other on my file and I can't lie there is no joy that I get from you people. Why is your feedback not written on email as you send us emails instead you want to call and give as feedback why please answer why You called I send you emails no reply that's poor service. Please do the right thing Please
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Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's replyOfficial
10 Jul 2025, 18:04Good day Mr Phethe
Your review has reference.
We confirm that we have finalised 6 out of your 8 matters already and only 2 matters remain to be finalised.
Each client, and their circumstances, are unique and therefore, we do not offer specific timelines as it depends on the severity of each case.
Your file changes hands as our consultants are specialised in each step of a matter to ensure that it is handled with the utmost expertise.
We, at all times, provide telephonic feedback, however, are happy to provide email feedback if that is your preferred means of communication.
We shall get your Client Liaison Officer to provide you with email feedback on the 2 final matters tomorrow.
Kind regards
VUKA CreditFix Team
Your review has reference.
We confirm that we have finalised 6 out of your 8 matters already and only 2 matters remain to be finalised.
Each client, and their circumstances, are unique and therefore, we do not offer specific timelines as it depends on the severity of each case.
Your file changes hands as our consultants are specialised in each step of a matter to ensure that it is handled with the utmost expertise.
We, at all times, provide telephonic feedback, however, are happy to provide email feedback if that is your preferred means of communication.
We shall get your Client Liaison Officer to provide you with email feedback on the 2 final matters tomorrow.
Kind regards
VUKA CreditFix Team
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply10 Jul 2025, 18:04
Official
Good day Mr Phethe
Your review has reference.
We confirm that we have finalised 6 out of your 8 matters already and only 2 matters remain to be finalised.
Each client, and their circumstances, are unique and therefore, we do not offer specific timelines as it depends on the severity of each case.
Your file changes hands as our consultants are specialised in each step of a matter to ensure that it is handled with the utmost expertise.
We, at all times, provide telephonic feedback, however, are happy to provide email feedback if that is your preferred means of communication.
We shall get your Client Liaison Officer to provide you with email feedback on the 2 final matters tomorrow.
Kind regards
VUKA CreditFix Team
Your review has reference.
We confirm that we have finalised 6 out of your 8 matters already and only 2 matters remain to be finalised.
Each client, and their circumstances, are unique and therefore, we do not offer specific timelines as it depends on the severity of each case.
Your file changes hands as our consultants are specialised in each step of a matter to ensure that it is handled with the utmost expertise.
We, at all times, provide telephonic feedback, however, are happy to provide email feedback if that is your preferred means of communication.
We shall get your Client Liaison Officer to provide you with email feedback on the 2 final matters tomorrow.
Kind regards
VUKA CreditFix Team