SS
Sisanda S

1 reviews | Active since Mar 2024

14 Mar 2024, 09:54

dissatisfied potential customer

I am very unhappy with this company. I have cancel my agreement with them telephonically and through email multiple times since last year but to date they still attempt to debit my account

0
Replies (3)
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply14 Mar 2024, 10:15
Official
Good morning
Our Cancellations Department has been in contact with you on more than one occasion to discuss the cancellation request.  To date, you have failed do provide the documentation as requested to enable us to proceed with the cancellation.
We have again requested our Cancellation Department to contact you.
Kind regards
Debt Repair Solutions Team
SS
Sisanda S's update20 Mar 2024, 10:24
Reviewer Update
Even after this review, I still haven't received any contact from you guys and yesterday you managed to deduct money from my account, on a date that we did not agree upon.
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply20 Mar 2024, 14:15
Official
Good afternoon Sisanda 
We have tried to contact you on various occasions, however, you do not answer our calls.
Kindly advise EXACTLY when you will be available to take a call from our offices on either Friday, 22 March 2024 alternatively, Monday, 25 March 2024 and we will again attempt to call you.
Kind regards
Debt Repair Solutions Team