ND
Nontando D
1 reviews | Active since Nov 2023
21 Nov 2024, 16:37
Debt clearance
I am actually very unhappy with the progress from this company I finished paying the amount in August till this very moment it's me who is doing follow up with the company. I have been calling , sending WhatsApps messages but the is still no progress the worst is that it took only 5 months for me to pay the company because this needed to be done as soon as possible but Now we are in November the is still no feedback, if it's not the consultant s telling me they will call back it's them putting on hold or say they called me but still nothing is being done. I am currently defeated I don't know what to do anymore like I'm exhausted.
Helpful (0)
Replies (1)0
Replies (1)
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's replyOfficial
22 Nov 2024, 11:06 Good morning Nontando
Thank you for your review. It is important that, when receiving reviews of this nature, we investigate the cause of your unhappiness.
We can state that various calls have been made to you, however, they have been unanswered. The last call made to you was in fact on 5 November 2024.
As such, we fail to understand your review, however, as we pride ourselves on customer satisfaction, we have requested Palesa Sepinare of our offices to immediately attempt to contact you again.
We look forward to working hand-in-hand with you to ensure that you receive the service you have mandated us to provide.
Kind regards
Debt Repair Solutions Team
Thank you for your review. It is important that, when receiving reviews of this nature, we investigate the cause of your unhappiness.
We can state that various calls have been made to you, however, they have been unanswered. The last call made to you was in fact on 5 November 2024.
As such, we fail to understand your review, however, as we pride ourselves on customer satisfaction, we have requested Palesa Sepinare of our offices to immediately attempt to contact you again.
We look forward to working hand-in-hand with you to ensure that you receive the service you have mandated us to provide.
Kind regards
Debt Repair Solutions Team
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply22 Nov 2024, 11:06
Official
Good morning Nontando
Thank you for your review. It is important that, when receiving reviews of this nature, we investigate the cause of your unhappiness.
We can state that various calls have been made to you, however, they have been unanswered. The last call made to you was in fact on 5 November 2024.
As such, we fail to understand your review, however, as we pride ourselves on customer satisfaction, we have requested Palesa Sepinare of our offices to immediately attempt to contact you again.
We look forward to working hand-in-hand with you to ensure that you receive the service you have mandated us to provide.
Kind regards
Debt Repair Solutions Team
Thank you for your review. It is important that, when receiving reviews of this nature, we investigate the cause of your unhappiness.
We can state that various calls have been made to you, however, they have been unanswered. The last call made to you was in fact on 5 November 2024.
As such, we fail to understand your review, however, as we pride ourselves on customer satisfaction, we have requested Palesa Sepinare of our offices to immediately attempt to contact you again.
We look forward to working hand-in-hand with you to ensure that you receive the service you have mandated us to provide.
Kind regards
Debt Repair Solutions Team