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faried A

1 reviews | Active since May 2016

07 Feb 2025, 14:12

Being conned by debt repair solutions

Good day. Last year I was foned by mantsha Mo***eng. And she promised me that they will sort out my debt and also clear my name from debt review, I like a fooled believed her and signed up with them. She said it's gonna cost me R795 over 8 months but they will me cleared by then. It's now 8 months and I'm still where I was 8 months ago nothing was done. Every month they just send me the following sms "Good day We have again followed up with the Creditors regarding outstanding information If they still do not respond within 14 working days, we will contact you to do a conference call to get the information we need We will keep you advised of developments Debt Repair Solutions Team." I'm still waiting for that conference call. I contacted them last month again to tell them to cancel the contract and refund my money because they have done absolutely nothing for me but they getting money every month. I was given an email and told to mail them to request cancellation, which I did and that was the 9th of January 2025. Upto today I haven't heard a word from them. When I messaged them over WhatsApp I was told it takes time to process. And I didn't hear a word from them. Every time when I WhatsApp them they say they gonna line me up with their accounts department. Then I don't hear of them the whole day even if I message.again. then the following morning I get a message to say the chat was closed due to no action but they the ones not replying. I told them that I feel I was conned and taken for a ride. I'm writing this review to let you know what kind of company this is and I also wonder how many other people the conned this way. If you need any more information you can contact me on ***.

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Replies (1)
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix
Debt Repair Solutions (Pty) Ltd t/a VUKA CreditFix's reply23 Feb 2025, 10:26
Official
Good morning Faried
We confirm that our Team has been in contact with you regarding the way forward and are assisting you accordingly.
Should you require anything further, please feel free to contact the Legal Supervisor, *****ba Mayekiso, at ***
Kind regards
Debt Repair Solutions Team