Poor/Slow Service

I am very unhappy with the service I have received from you after paying all my accounts, the person working on my file is either not responding to emails, asking for documents after it was sent to him. I received my clearance but I am still waiting on Adrian to get a certified copy from the Attorneys before he can forward the clearance to all the bureaus. I have done a follow up but no response. This is very poor is there any way how any one can assist in forwarding/ updating my profile with the various credit bureaus ??? This is very unprofessional, I as the client now need to remind your consultant about his work and if I do not do that I just simply don't hear anything.

Kind Regards Lindie