Based on recent customer reviews, Debt Care is widely credited with restructuring unmanageable debt and helping clients clear their credit records over multi-year review journeys. Named consultants, especially Samantha Collins, are praised for patience, professionalism and explaining complex financial steps in plain language. Clients describe feeling genuinely cared for and finally debt free. A smaller group reports weaker communication, unanswered calls, and rigid documentation requirements when trying to exit debt review, with one account suspended without warning. Trust and clarity around the exit process emerge as the main improvement areas.
TrustIndex
4.9
NPS Score
66
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Debt Care
What do customers say about Debt Care?
Based on recent customer reviews, Debt Care is widely credited with restructuring unmanageable debt and helping clients clear their credit records over multi-year review journeys. Named consultants, especially Samantha Collins, are praised for patience, professionalism and explaining complex financial steps in plain language. Clients describe feeling genuinely cared for and finally debt free. A smaller group reports weaker communication, unanswered calls, and rigid documentation requirements when trying to exit debt review, with one account suspended without warning. Trust and clarity around the exit process emerge as the main improvement areas.
Is Debt Care trustworthy?
Debt Care has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Debt Care across 254 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2018
What does receptionist mean?
Guys be careful when going on debt review with debt care .my accounts are all paid up and its been like 8 years now that I am trying to get this red flag removed.the receptionist is rude and refuses to give her name ,I have been dealing with janine the consultant that never calls back .its really been like 2 years since all debts ate paid and they still giving me the run around to have my name removed .accounts that are not even on my credit report or on my name but they say I must get letters.really not helpful dont choose this company you will suffer .even call centre staff have more customer experience than the receptionist
1 reviews | Active since Mar 2018
What does receptionist mean?
Guys be careful when going on debt review with debt care .my accounts are all paid up and its been like 8 years now that I am trying to get this red flag removed.the receptionist is rude and refuses to give her name ,I have been dealing with janine the consultant that never calls back .its really been like 2 years since all debts ate paid and they still giving me the run around to have my name removed .accounts that are not even on my credit report or on my name but they say I must get letters.really not helpful dont choose this company you will suffer .even call centre staff have more customer experience than the receptionist
1 reviews | Active since Aug 2026
Good experience thus...
Good experience thus far,Trisha n Lebo N were very helpfull
1 reviews | Active since Aug 2026
Good experience thus...
Good experience thus far,Trisha n Lebo N were very helpfull
1 reviews | Active since Oct 2024
Hendrik A Roodt
Afriskuld is a counselor to help people pay half the payments per month and help you to debt free after 5 years a second chance
1 reviews | Active since Oct 2024
Hendrik A Roodt
Afriskuld is a counselor to help people pay half the payments per month and help you to debt free after 5 years a second chance
1 reviews | Active since Jun 2026
They were professional, fantastic and absolutely took care of my debt in a way I had given up on
They were professional, fantastic and absolutely took care of my debt in a way I had given up on. Thank you Debt Care you made me feel truly cared for.
1 reviews | Active since Jun 2026
They were professional, fantastic and absolutely took care of my debt in a way I had given up on
They were professional, fantastic and absolutely took care of my debt in a way I had given up on. Thank you Debt Care you made me feel truly cared for.
1 reviews | Active since Jun 2026
I was struggling wit...
I was struggling with my clearance certificate but Levi from debt review removal is busy assist me hope for good results at the of the work
1 reviews | Active since Jun 2026
I was struggling wit...
I was struggling with my clearance certificate but Levi from debt review removal is busy assist me hope for good results at the of the work
1 reviews | Active since Jun 2022
Debt Care really cares
My wife lost her job in 2019, and we were stuck with R160000 of debt and no way to pay and the bank wanting to repo our car and other debtors handing us over to debt collectors and lawyers lying on our necks at any time of day or night. We contacted Debt Care and they helped us to pay off our debts and clear our credit record over 5 years of really tough times and a bank that kept calling and demanding payment and really harassing us constantly, but at the end of 2025 we eventually walked away with no more debt. Debt Care's consultants were very professional and treated us well and I would like to thank Samantha and Tanya for all the help that they rendered us and I would refer anyone to them to help them get out of debt through care from their side!
1 reviews | Active since Jun 2022
Debt Care really cares
My wife lost her job in 2019, and we were stuck with R160000 of debt and no way to pay and the bank wanting to repo our car and other debtors handing us over to debt collectors and lawyers lying on our necks at any time of day or night. We contacted Debt Care and they helped us to pay off our debts and clear our credit record over 5 years of really tough times and a bank that kept calling and demanding payment and really harassing us constantly, but at the end of 2025 we eventually walked away with no more debt. Debt Care's consultants were very professional and treated us well and I would like to thank Samantha and Tanya for all the help that they rendered us and I would refer anyone to them to help them get out of debt through care from their side!