JC
Jo-Anne Christians
1 reviews | Active since May 2019
17 May 2019, 14:16
Debtcare is tops
I want to nominate Debtcare as the most professional and helpful company. I left them and started to pay off accounts on my own but I went back for their help and they were so helpful and friendly. Way to go Ongezwa, you were my superhero in this case and now my life can move forward!
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Debt Care's replyOfficial
20 May 2019, 13:01Dear Jo-Anne C
Thank you for the kind words. We delighted to hear that you had such a great experience interacting with our customer support team. We completely understand how rewarding it can feel when your problem is solved within minutes, and we glad to hear that Ongezwa from the support team was able to accomplish that for you. We will definitely relay the message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Regards Management.
Thank you for the kind words. We delighted to hear that you had such a great experience interacting with our customer support team. We completely understand how rewarding it can feel when your problem is solved within minutes, and we glad to hear that Ongezwa from the support team was able to accomplish that for you. We will definitely relay the message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Regards Management.
Debt Care's reply20 May 2019, 13:01
Official
Dear Jo-Anne C
Thank you for the kind words. We delighted to hear that you had such a great experience interacting with our customer support team. We completely understand how rewarding it can feel when your problem is solved within minutes, and we glad to hear that Ongezwa from the support team was able to accomplish that for you. We will definitely relay the message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Regards Management.
Thank you for the kind words. We delighted to hear that you had such a great experience interacting with our customer support team. We completely understand how rewarding it can feel when your problem is solved within minutes, and we glad to hear that Ongezwa from the support team was able to accomplish that for you. We will definitely relay the message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Regards Management.