ZERO STAR RATING.

SERVICE IS PATHETIC, UNPROFESSIONAL AND DISGUSTING. MY FRIEND PLACED AN ORDER AT 20:00 VIA THE CALL CENTRE FOR THE ATHLONE BRANCH BECAUSE YOUR BRILLIANT WAS OFFLINE. ALL THOSE STAFF MEMBERS ARE UTTERLY *********** AND THE OF LACK CUSTOMER SERVICE S****S IS DISTURBING. I CALLED MORE THAN 10 TIMES AND SPOKE TO THE MANAGER THABANG WHO TO BE HONEST SHOULDN'T BE A MANAGER BECAUSE HE DOESN'T KNOW HOW TO DEAL WITH CUSTOMERS. LET'S GET STARTED WITH THE ACTUAL STORE. ASIDE FROM ME TRYING TO ALL THAPANG TRIED CALLING ALSO AND FUNNY ENOUGH NOT A SINGLE STAFF MEMBER ANSWERED THE LINE. BRANDON, THE MANAGER ON DUTY DIDN'T ANSWER THE CALLS AND BLANTANTLY IGNORED ALL THAPANG ATTEMPTS TO GET THROUH TO HIM. APPARENTLY THAPANG KEPT ON SENDING MESSAGES IN THE WHATSAPP GROUP BUT COULD NOT GET THRIUGH, SOME TYPE OF COMMUNICATION BETWEEN STORE AND CALL CENTRE. WE WAITED FOR 3 HOURS TO EAT AND NO APOLOGIES WERE GIVEN. PLEASE GET BETTER STORE AND CALL CENTRE STAFF BECAUSE THE LEVEL OF CUSTOMER SERVICE WE RECIEVED TONIGHT WAS TERRIBLE AND I'M SURE DEBONAIRS DOES NOT HAVE SUCH STANDARDS