CR
Christelle R

1 reviews | Active since Jul 2009

09 Sept 2016, 07:14

Your delivery van parked me in and refused to move

<p>On Wednesday 7 September 2016 I was parked in front of Eatalian in 11th Street, Parkmore - next to Debonairs. Your delivery truck with registration number DN62LMGP parked me in to such and extent that there were mm between us. I immediately got out and requested the truck to move (just when it parked) as not only was this incovenient it was also unacceptable. The driver refused. Ignored me and started unpacking. The more I requested them to move the more I was ignored.</p> <p>Is this appropriate? Where did your driver get a licence? Not to mention the rudeness. Fortunately someone assisted me to get my car out eventually but I need to place on record that this is not acceptable.</p> <p>Please note that I have photos of the event.</p> <p> </p> <p>Christelle van Staden</p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply12 Sept 2016, 10:26
Official

Thank you very much for taking the time to report your experience with our Parkmore branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)