TG
Terry G
1 reviews | Active since Dec 2010
03 Jul 2015, 12:03
You need to screen possible employees better
I have tried placing a telephone order with Debonairs Hillcrest for the last hour. Everytime i call, a different person answers and they have no idea what they are talking about. The last call, the gentleman who was taking my order indicated that a regular sub is R 56.90 and a large sub is R 56.90. And then he asks me which one do i want. So i responded to say, is a regular sub the same price as a larger sub, to which he responded no and again said to me that a large sub is R 56.90 and a regular sub is R 56.90. I doubt i will ever bother to order Debonairs again. Scooters may be the way to go.
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Debonairs Pizza's replyOfficial
06 Jul 2015, 12:41Hello Thresh,
Thank you very much for taking the time to report your experience with our Hillcrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hillcrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 12:41
Official
Hello Thresh,
Thank you very much for taking the time to report your experience with our Hillcrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hillcrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)