Yall might as well be a tuck shop

I think I need to work as your secret shopper. Well I'm not happy again about the poor service from your Sam Ntuli store well actually they take a cup my order number is ***6 I placed an order at 14:14, at 15:00 I got a whatsapp call from one of the drivers asking for my location but he didn't have data and he wanted me to direct him. Well I did direct him and he never pitched, then at 15:15 this other rude driver calls asking for my location I sent it again and he never pitched. Is this how your services going to be? Are we really paying for such nonsense?