1 reviews | Active since Jan 2020
****y service from jabulani mall
I placed an order on one of your branchs in Jabulani Mall, my order took about an hour 30 minutes to get to me and when I called your branch in Jabulani Mall to find out what was happening with my order the manager gave me an attitude when I asked what's going on with my order. I told the manager I'm not going to pay for the order cause according to one of his employees it's takes about 45 minutes for an order to rush the customer.Please teach your managers some customers s**** cause this is not a first time this has happened and I got the same attitude from you managers if this is how you run a business is not gonna work or is because I'm in the location and black and not white or black in the surbubs that I get such treatment.
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team