Wrong order of pizza.
I ordered a pizza at Debonairs pizza in Glenfair shopping center in Lynnwood, the pizza that I ordered was the meaty Cram Decker one and then when it got delivered I got a chicken double stack pizza and then I told the driver that the delivery he sent to me was wrong and then when he brought another pizza it was just a chicken pizza with one layer and it was already cold. When I asked him where is the pizza that I ordered he said he was only give those two which means the one that I ordered was not there and mind you it was the last delivery and I had paid online and when I called the store they were closed already.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***