1 reviews | Active since May 2018
wrong order and overcharged
Good day My name is Derick Gadebe currently residing at midrand Allandale Ebony.
I ordered have ordered a Cram Decker last night over the phone and they delieverd the wrong pizza which was a triple Decker late .
I only realized when my friend opened it and had a slice before me I couldn't take it back as it was late at night around 18:04 on top of that I was over charged.
I am utterly disappointing by the level of service I received at Yarona shopping centre Debonais.
Pleas advice on this matter. Regards Derick
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,