1 reviews | Active since Nov 2017
Wrong order and allergic to ingredients
Hi
So yesterday (24/11/2017) I ordered a real deal chicken triple decker at 6:23pm from Deboniars Pizza Phillip Nel Park .
So my order got delivered(8:23pm) and unfortunately I didn't check it when I paid,bad move.So I get to the house and as I'm about to eat I realise there is chunks of meat on the Pizza. When I check it looks like ham-I AM ALLERGIC TO PORK-DEADLY ALLERGIC!!!!!
So disgusted by deboniars,had I just eaten the pizza I would be in hospital or who knows on my death bed because of you and your ignorance.
I will never buy from you again,you don't care for your consumers uand the well being.
Just look at the pictures of how disgusting the pizza even looks.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***