DS
Dharshana S

1 reviews | Active since May 2015

01 Aug 2015, 19:32

Wrong order and a ********** driver note

We ordered debonairs only to get the wrong order then I read on the receipt for instructions that even if the order is late I must not complain as I make the driver wait... what bull they are always late and how can a franchise write such a statement when I request constantly that my entrance is on the next corner am really appalled. ..

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Aug 2015, 08:10
Official
Hello angelsheana,

Thank you very much for taking the time to report your experience with our Lenasia south branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)