NZ
Ntombizilungile Z
1 reviews | Active since Mar 2015
21 Mar 2015, 19:55
wrong order
I ordered value meal only to find out the pizza that was delivered its hot off which on the box its black dotted meaning its not & I didn't order hot pizza with chilli I called the store only to be put through to a manager that she didn't know her self what to do only to tell me the triple decker comes with sweet chilli & that was not sweet chilli it was jalapinos my daughter couldn't even eat & finish a slice,there was no apology
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Debonairs Pizza's replyOfficial
23 Mar 2015, 11:03Hello Zilungile,
Thank you very much for taking the time to report your experience with our Northcliff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northcliff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply23 Mar 2015, 11:03
Official
Hello Zilungile,
Thank you very much for taking the time to report your experience with our Northcliff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Northcliff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,