iM
ivan M
1 reviews | Active since Jun 2014
10 Apr 2015, 20:54
Wrong order
So everyone knows that nothing is better than a hot pizza on 'n cold night. I placed a order for triple decker to be delivered and I asked then 2 things to make sure there is enough sauce and no onions. After biting into the first slice tasted a onion, open it up for inspection and found that the second layer had NONE of that delicious white sauce. Immediately my meal and appetite was ruined. After phoning back the manager Zandile handled it professionally and calmly. She then promptly sent me a new one and too say the least it was one of the best, saucy pizzas I have had in my life. So thank you. Fussy customer.
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Debonairs Pizza's replyOfficial
13 Apr 2015, 12:47Hello Ivanmuller,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Banbury crossing branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Banbury crossing branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply13 Apr 2015, 12:47
Official
Hello Ivanmuller,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Banbury crossing branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Banbury crossing branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,