MR
Marika R
1 reviews | Active since Oct 2014
29 Oct 2015, 08:31
Wrong Delivery of my order!
Last week I saw that one is able to order online. <br> I wasn't sure if I should tried this but I did and it work perfectly.<br> <br> Yesterday I placed an order online through Debonairs at Tygervalley. Once of our orders were a Hawaiian which I always order. Firstly, the pizza was on time which we were very pleased with, but I saw that I have received the wrong pizza. Hawaiian pizza has obviously Cheese, Ham & Pineapple on it - or so I throught! When my Husband explained to the driver that this is not the right pizza, he disagrees and said that is the right one. I has an image to show the \Hawaiian"I received. I has BBQ sauce"
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Debonairs Pizza's replyOfficial
29 Oct 2015, 13:00Hello GivingFeedback,
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992
Debonairs Pizza's reply29 Oct 2015, 13:00
Official
Hello GivingFeedback,
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992