Worst services

Hi i have placed yesterday an order for delivery around 5 pm side from your monte vista branch ,driver contacted me when he was at store ,he said he was leaving now,i arranged to contact him again to know if he was infront while i was running up and down to check but nothing,called the store ,she told me she will call me back because a customer just walked in,she called back and i told her my situation, she gave me the drivers number,but when i called the number didn't exist ,i called store again this past 6pm already ,then she said she will call driver and get back to me,a few minutes passed she called back to tell me that the driver left his phone in store,so i can't contact driver about my food,still haven't received any food,money was deducted from my account and my birthday voucher has been used for this order.

I would please like compensation for my full amount with the voucher included,since the issue is on the stores side and i would hate for this to escalate.Hi i have placed yesterday an order for delivery around 5 pm side from your monte vista branch ,driver contacted me when he was at store ,he said he was leaving now,i arranged to contact him again to know if he was infront while i was running up and down to check but nothing,called the store ,she told me she will call me back because a customer just walked in,she called back and i told her my situation, she gave me the drivers number,but when i called the number didn't exist ,i called store again this past 6pm already ,then she said she will call driver and get back to me,a few minutes passed she called back to tell me that the driver left his phone in store,so i can't contact driver about my food,still haven't received any food,money was deducted from my account and my birthday voucher has been used for this order.

I would please like compensation for my full amount with the voucher included,since the issue is on the stores side and i would hate for this to escalate.

Thank you Regards