1 reviews | Active since Dec 2017
Worst Service, should just close it down
Ordered Pizza from Debonairs Lifestyle at 6:29pm after i got home from work. As i am writing this review the Pizza has not yet been delivered and have decided to just prepare my own meal at home. 2 people took my order today, the first was a guy that did not know how to speak or something and gave the phone to a lady that got the order.
Did not think Debonairs would be like this, this branch ought to be closed. Have seen other complaints about the same Debonairs.
8:17pm and still my pizza is not yet delivered. And my supper is almost ready.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***