zS
zaniel S

1 reviews | Active since May 2017

15 May 2017, 12:00

worst service+pizza ever

<p>so i placed an order online for collection at debonairs glenfair and when i got there they werent even aware of my order and i had to wait for my order to be prepared. </p> <p>i ordered a meaty tripple decker and the dough was hard and unchewable. the pizza was very dry like it had been in the oven for too long and i could literally count the ham pieces on there. the bottom layer didnt have anything on it, just a few onion pieces, a few mincemeat pieces that looked like burnt crumbs and 3 pieces of ham on it, no cheese at all. </p> <p>literally the worst pizza i have ever had </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply13 Jun 2017, 12:54
Official

Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)