Worst service imaginable
<p>Ordered pizza at 6pm. Not delivered by 9 26pm. Contacted customer service, no answer. Contacted the store, no answer. Contacted them via Facebook, they said their team will get back to us, this did not happen. The problem is we have already paid online! This is ridiculous, no communication at all. We ended up ordering from another pizza restaurant. I want a refund.</p>
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rivonia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)