SM
Samkelisiwe M

1 reviews | Active since Mar 2018

24 Mar 2018, 21:23

Worst Service Expirience

I ordered the pizza online and called to confirm if they got my order and it was confirmed they got it. After 3 hours there is no pizza dilivered then they call to inform me that my pizza may dilivered only now after 3 hours and I am expected to pay!!! The worst service I have ever experienced!!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply26 Mar 2018, 11:11
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please tell us the branch you ordered from so that we can escalate this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***