Worst Service Ever by Debonairs Pizza

I placed an online order to Debonairs Midway Mews today at 19:51 and it only got delivered at 22:00. This whole time no one from the store bothered to call me to advise that there is a delay of some sort and when I eventually called to find out what was going on, they decided to tell me that the store was full. I am based approximately 10 minutes away from the store and it does not make practical sense for my order to take so long to get delivered. Upon arrival, the driver did not show any remorse and worst part he did not even have change and had to walk away with my change. He said, and I quote: "They just give me the pizza and I deliver. I don't know anything." Yet the store advised that he left to deliver my pizza at 20:15. This is probably the worst service I have ever experienced at any Debonairs store. Please do something about it.