worst service ever and i hope everyone gets to read this

The Worse service i have ever received from debonairs (and this has happened on numerous occasions and the owner does not seem to care no matter how many times we complain). it was the 15th of June 2018 i had placed an order for 2 subs from debonairs Lenasia South. There was load-shedding at around but i had placed my order before load-shedding started. i then called the store after about an hour and a half to which i spoke to a very rude manager who **** to me and said that the calls are taken in a call center to place orders which i feel is a lie because if that's the case when i spoke to someone to find out about my order and asked to speak to the manager how is it that the store manager was able to attend to the phone so quickly. He was extremely rude to me and refused to apologize and to listen to what i have to say and i told him that i will not pay the full amount for my meal when the driver arrived he told the driver to come back to the store.

this kind of service is unacceptable and its not the first time this has happened.