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Fulufhelo N
1 reviews | Active since Mar 2019
14 Mar 2019, 20:09
Worst service ever!!!
Debonairs Pizza Vorna Valley Midway Mews have provided terrible service. I ordered online at 18:43 and I still have not received my order. When I call, the phone rings with no answer. I am really disappointed.
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Replies (2)
Debonairs Pizza's replyOfficial
22 Mar 2019, 12:45Hi Fulufhelo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply22 Mar 2019, 12:45
Official
Hi Fulufhelo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
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Fulufhelo N's updateReviewer Update
22 Mar 2019, 12:52Thank you for your reply. I just wanted my pizza and it was eventually delivered.
I even ordered the next day and it was delivered on time. Thanks for the reply but a call will not be necessary.
FN
Fulufhelo N's update22 Mar 2019, 12:52
Reviewer Update
Thank you for your reply. I just wanted my pizza and it was eventually delivered.
I even ordered the next day and it was delivered on time. Thanks for the reply but a call will not be necessary.