DD
Damian D

1 reviews | Active since Dec 2015

02 Dec 2015, 23:23

Worst service Ever

THIS WEEKEND THAT WENT PASSED,I WENT TO DEBONAIRS IN GATEWAY DURING MY LUNCH BREAK TO BUY SOMETHING TO EAT, I PLACED MY ORDER AND WAS TOLD IT IT WILL BE READY IN 15 min,IT WAS GONE ABOUT 20MIN N I ENQUIRED BY THE CASHIER WHAT WAS HAPPENING ALL SHE SAID IT IS GETTING READY,YOU GET IT SOON,GONE 10 MIN LATER N I GET It. WHAT KIND OF SERVICE IS THIS AND I WILL NOT AGAIN BUY AT THIS FAST FOOD OUTLET EVER AGAIN,THE SERVICE WAS TERRIBLE ,YOUR WORKERS NEED TO WAKE UP AND DELIVER THE FOOD IN THE TIME THEY SPECIFIC NOT 30 MINS.NEVER AGAIN

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Dec 2015, 10:11
Official
Hello DVD29,

Thank you very much for taking the time to report your experience with our Gateway next to steers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)