LM
Lebogang M
1 reviews | Active since Oct 2015
14 Oct 2015, 15:45
worst service ever
I ordered over the phone a vegetarian pizza ,I was told my order will be delivered 2hours later I called again to check my pizza I was told my order was not taken.I ordered again an hour later no delivery .I drove to the shop and they told me they closed ,they didn't make my pizza I refused to leave and went in .The staff was rude especially the manager Tanaka ,they told me if I want my pizza I can make it myself cause they knocked off . A lady by the name of Zandile offered to make the pizza while the manager & others where back chatting
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Debonairs Pizza's replyOfficial
15 Oct 2015, 10:25Hello LebogangMalapi,
Thank you very much for taking the time to report your experience with our Banburry crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Banburry crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply15 Oct 2015, 10:25
Official
Hello LebogangMalapi,
Thank you very much for taking the time to report your experience with our Banburry crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Banburry crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)