Worst service ever

<p>Last night i bought pizza at debonairs in Maponya mall with Eft,they money went out from my account for payment and the slip did not come out so i was told that if the slip doesnt come out they are not sure whether the payment did go through or not,but i gave proof that the money indeed did go through by providing them with an sms,online bank statement and the balance before and after the transaction, but i was told that i need to get a bank statement from the atm to serve as proof that i made a payment and the problem can only be resolved the following day.so i asked if its the following day for the night what am i going to eat and whose going to bear the costs of my transport for going there and the following day when i come back and the bank statement.they told me that i must use cash to buy the pizza again inorder for me to eat for the night,i couldnt believe the service i got and with no solution what so ever .i had to go to panarottis to buy another pizza because at debonairs they took my money and refused to refund me or give me the pizza i ordered and when i asked for the manager the lady called Mirriam said she owns the shop and she is the manager there is nobody i can talk to .the money got reversed at 12 midnight but the service is just poor and i was given an i dont care attitude by the cashier who assisted me.im so angry with debonairs for allowing their workers to treat their customers like this,its really bad and i wont be going back ever in my life and i wouldnt advice people to go to debonairs in Maponya mall .its really dissapointing that you have to be interrogated like this for your own money and still not get the service.</p>